Download PDF of HostRocket Case Study
The ongoing HostRocket project has been nothing short of astounding in terms of the results seen over several phases: revenues have more than quadrupled, customer conversion rates have more than doubled, and site traffic continues to increase by over 8% each month.
"What has been achieved over several years of collaboration has not only been enormously satisfying on a professional level, but also extraordinary on a personal level as well," said Theodore Agranat, CEO of Ceonex. "It has been a genuine pleasure to see HostRocket grow into the company it is today, and I enjoyed the part that Ceonex played in that very much."
Ceonex has worked with HostRocket on three distinct phases so far, each of which pushed the web hosting company to an entirely new level and resulted in significant company growth.
Challenge
Ceonex addressed a number of challenges across different phases of the HostRocket project.
- Site navigation problems leading to ineffective use of staff
- Brand inconsistent with level of service provided
- Needing to leverage opportunities to target various markets
- Accommodating updated technology and service offerings
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Solution
Solutions addressed HostRocket's specific needs during each phase in evolution.
- Modular and scalable solution over several phases
- Navigation and information flow adjustments
- Targeted brand and visual image
- Updated technology and audience tools
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Results
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Outstanding business results are not just about image-but the bottom line.
- Revenues more than quadrupled
- Customer conversion rates more than doubled
- 8.3% monthly increase in site traffic
- 20% decrease in client turnover after both phase 1 and 3
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