ETA Features

• Populates accurate/valid codes from source: Corps of Engineers Financial Management System (CEFMS)
• Enforces time and attendance regulations
• Uses network credentials, no separate login required
• Cross checks attendance hour input to labor code project accounting input
• Employees always have up-to-date listing of active labor codes w/balances
• Newly created labor codes w/balances automatically upload to employee's timesheet.
• Entries by employee can be made on or off site (via VPN)
• Understands all Corps “tour of duty” types: from part time, to fixed hours per day, to schedules that vary by day – including those that are different for each day for a 2 week “period” to “floating” time over a one or two week period.
• Enforces “tour of duty” attendance rules, including mixed attendance/leave
• Supports “shift work” time crossing midnight
• Timekeeper can access sheets and post to CEFMS from anywhere (via VPN)
• System automatically generates an email to employee when entry has not been made after 1 day (configurable) and their supervisor after 2 days (configurable)
• System allows for timesheet and changes to be electronically signed by employee, supervisor and timekeeper using CAC certificate authentication and PDF signing
• Electronically signed timesheets and any changes saved to database, no paper documents
• Enforces privacy: only supervisors, their delegates, and timekeepers in the employee’s chain of command can view timesheets
• User can save and apply a daily template if their hours and projects are often repeated
• Automates time and attendance work flows
• Batches sign off sheets for timekeepers and supervisors and allows them to rapidly review and sign all sequentially
• Allows the user to promote “favorite” projects and leave codes
• Handles “away time” when an employee is off line for any reason
• Calculates and accrues project labor charges
• Calculates and displays “personal leave balances” for such items as annual leave
• Uses AJAX to minimize screen refreshes

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SRS features include:

• Intuitive user interface to place a request, view or respond to open requests, and view history.
• Customer can use the same input screen to request services from different areas within your organization and/or different subject areas ("topics").
• Requests are placed in an assignment queue specific to the topic; from there, a topic administrator can assign them to the appropriate employee ("tech") for resolution. Requests can also be automatically assigned.
• Each "Tech" works from a queue of sortable tickets usually shown in reverse date order. New tickets, or those which have new customer interaction, are visually highlighted.
• Customers receive email notification of responses to their tickets. The email contains a link they can use to post follow up. (The system can be configured to allow direct posting via email).
• Tickets in chosen topic areas can be turned into "projects" which allow for task scheduling and tracking.
• Tickets can be included in a searchable knowledge base for internal and/or customer use.
• Ties into your employee database (can use Active Directory or other LDAP repository)
• A new organization or service can be added through the administrative interface without further programming.

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